How can I Talk to Customer in Myntra?

Myntra is one of the biggest fashion e-commerce companies in today's world. It is widely used to order garments, jewelry, makeup, handbags, shoes, and other daily fashion essentials. It also provides the facility of dedicated customer care services to assist its customers. Whether you want to track your parcel or wish to return your damaged product, you can easily reach them to eliminate your issues. If you are thinking, "can I talk to the customer in Myntra?" the answer is yes. You need to review the information provided below to gather the relevant information.

How to contact Myntra customer care services?

There are several methods through which customers can reach the customer care services of Myntra and expect the solution to their issues in the shortest time. An elaborated description of each of the alternatives is given below one by one; You can refer to them before using any of the options.

ऐसे कई तरीके हैं जिनके माध्यम से ग्राहक मयंतरा की कस्टमर केयर सेवाओं तक पहुंच सकते हैं और अपने मुद्दों के शीघ्र समाधान की उम्मीद कर सकते हैं। प्रत्येक विकल्प का विस्तृत विवरण एक-एक करके नीचे दिया गया है; किसी भी विकल्प का उपयोग करने से पहले आप उन्हें देख सकते हैं।

Via phone number:

The best possible alternative to reach a live Myntra representative is through a phone call. To initialize this procedure, customers are required to dial the Myntra customer service number: +91-80-61561999

The call will be answered by a computer-recorded voice that will generate the following IVR menu. You need to press one number from the following list to proceed further:

कॉल का उत्तर कंप्यूटर द्वारा रिकॉर्ड की गई आवाज से दिया जाएगा जो निम्नलिखित आईवीआर मेनू उत्पन्न करेगी। आगे बढ़ने के लिए आपको निम्नलिखित सूची में से एक संख्या दबानी होगी:

• Press 1: To select your language
• Press 2: To track your parcel
• Press 3: To return your wrong/defective product
• Press 4: To request a refund
• Press 5: To exchange your product

As you press one option, the call will be navigated to the representative who is associated with that particular department to solve your problem.

Via live chat:

Some users prefer to resolve their product-related issues by writing instead of talking. Such customers can use the live chat feature of Myntra. For this below, mentioned the customers must follow straightforward steps:

कुछ उपयोगकर्ता अपने उत्पाद से संबंधित मुद्दों को बात करने के बजाय लिखकर हल करना पसंद करते हैं। ऐसे ग्राहक मयंतरा के लाइव चैट फीचर का इस्तेमाल कर सकते हैं। इसके लिए नीचे उल्लिखित ग्राहकों को सीधे चरणों का पालन करना चाहिए:

• Visit the official Myntra webpage through your browser or use the official application.
• Now to proceed any further, you need to enter your linked id and password to login into your account. If you are not registered with them, you must enter your phone number to receive an OTP and login into your account.
• Scroll to the bottom of the webpage and tap on the "contact us" option.
• When you reach the help center page, you must select the query type from the list provided.
• Once you click on the option, You will be displayed an alternative to "chat with them" you must select that option.
• Soon a chat window will open.
• You must briefly describe your issue and click on the arrow key to send your message.
• Soon Myntra representative will guide you with the best possible solution to eliminate your issue quickly.
• Finally, if you do not get a satisfactory response, you can also request a callback according to your time preference mentioning your calling number.

Via social media:

If you wish to refrain from using the mentioned mediums, you can use social media platforms to reach Myntra. You can tag their official account in your post describing your issues or send a message on the following available platforms:

• Facebook: facebook.com/myntra
• Twitter: twitter.com/myntra
• Instagram: instagram.com/myntra